Refund Policy
Thank you for shopping with The Femergency!
We want you to be completely satisfied with your purchase, but we understand that sometimes things don’t work out. Below are the terms regarding refunds for our products:
1. Eligibility for Refunds
Our products are digital (ebooks, downloadable content, etc.). Because of the nature of these products, we do not offer refunds once the product has been downloaded or accessed.
If you experience any technical issues accessing your purchased content, please contact us within 7 days of your purchase, and we will assist you in resolving the issue.
If there are any errors in billing or a technical issue that prevents you from receiving the purchased product, you can request a refund within 7 days of purchase. Refunds are not granted for issues such as personal preference or change of mind.
2. Non-Refundable Products
Digital Products: Due to the nature of digital goods, we do not offer refunds on ebooks, downloadable resources, or similar content.
Subscription-Based Products: Any subscriptions to our services or content are non-refundable once the service has been accessed.
3. How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
Email us at [your contact email] with the subject line “Refund Request.”
Include your order number, purchase date, and a brief explanation of the issue.
We will respond to your request as soon as possible, typically within 3 business days.
4. Refund Process
Once your refund request is approved, the refund will be processed to your original method of payment. Refunds typically take 5-7 business days to appear on your bank or credit card statement.
5. Contact Us
If you have any questions or concerns regarding your purchase or this Refund Policy, please reach out to us at [your contact email]. We’re here to help!